Our Process
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Since our founding in 2014, we have been a trusted provider of bespoke furniture. Our workshop in Eskbank, Dalkeith, is fully equipped to handle any design-and-make project, regardless of complexity. We specialize in both contemporary and classic styles and are known for our use of high-quality materials such as oak, walnut, and cherry. Our team possesses specialist skills in crafting handmade furniture, kitchens, wardrobes and architectural joinery making us a suitable choice for private homes, contract spaces, bars, and restaurants.
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We offer a range of wood finishes, including lacquers, oils, and stains, as well as spray paint finishes. Our services include custom-made media units, wardrobes, and bookcases, all tailored specifically to your needs.
Start creating your dream setup today and get in touch for a free quotation.
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What to Expect When Working with Us:
We strongly believe in the power of collaboration. Effective communication is key to achieving your goals, and our process is designed to facilitate that. Here are the seven stages of our process:
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Getting in touch: As soon as you have submitted your enquiry, we aim to get back to you within 24hours to arrange a day for the site survey.
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Design and quotation: Creating bespoke furniture involves a detailed and personalized process to ensure that each piece meets your specific needs and preferences. When you request a design and quotation from us, our skilled designers and craftsmen take the time to understand your requirements, evaluate materials, and create a custom design that aligns with your vision. This process includes drafting initial sketches, selecting the right materials, and calculating costs accurately to provide a fair and detailed quotation. As each piece of furniture is uniquely tailored, this meticulous attention to detail requires between 7 to 10 days.
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Contract and Deposit: Once you are ready to proceed, simply accept the online quotation. Our system will automatically send you the deposit invoice. You can pay online and we accept all major debit and credit cards, PayPal or bank payments.
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Final Measurement: After receiving your order, we are going to visit you again to take more precise measurements using the latest measuring technology.
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Meeting in our office: Based on these measurements, we are going to update the design and prepare the project for our production line.
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Delivery & Installation: Once the project enters the manufacturing stage, we will reconfirm the delivery and installation date. Depending on the project's size, our crew will work on-site for 6-8 hours a day over 1-5 days.
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Feedback & Final Invoice: Upon project completion, we will issue the final invoice and look forward to receiving your feedback.​